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Bilingual Consumer Protection Legal Assistant

Job purpose

Bilingual Consumer Protection Legal Assistant

Full-Time Position

San Rafael, California

Our Mission

Legal Aid of Marin (www.legalaidmarin.org) provides no-cost, holistic, civil legal services and resources to Marin County residents experiencing poverty and individuals who are currently, or have historically, been marginalized. Legal Aid of Marin’s mission is to create an equitable Marin by empowering the community through legal representation, advocacy, and education. We envision an inclusive Marin with equal justice and opportunity for all.

Our Impact

Legal Aid of Marin (LAM) is a growing, collaborative, civil legal services organization staffed by 15 mission-driven Staff members. Each year, LAM Staff provide thousands of Marin residents with access to direct civil legal services and resources. Our priorities include recovering wages for immigrant workers; advocating for and enforcing tenant protections; providing legal services aimed at homelessness prevention and housing preservation; connecting seniors with estate planning services; restoring driver’s licenses and eliminating fines through the Marin Community Court program; and connecting Marin residents to local community-based organizations providing access to social services. Our Staff works collaboratively to bring services to the community we serve by engaging in regular outreach in partnership with community-based organizations across Marin. We practice holistic, community lawyering and work tirelessly to increase Marin County residents’ access to the civil justice system.


Duties and responsibilities

  • Responsibilities
    LAM seeks a legal assistant who is passionate, client-centered, and trauma-informed with a demonstrated commitment to public interest law and social justice to support LAM’s Consumer Protection Program. This position will involve daily work supporting Marin community members with marginalized identities, including but not limited to immigrants, BIPOC individuals, seniors, people with disabilities, veterans, people experiencing poverty, and people struggling with housing instability. Also, the legal assistant will screen community members for LAM’s other in-house services, including employment law (workers’ rights and antidiscrimination), housing law (unlawful detainer and homelessness prevention), Community Court, and estate planning.
  • Duties include:
    • Under the supervision of the Consumer Protection Staff Attorney, communicate with clients, draft letters and other legal documents, create client outreach resources, conduct legal research, prepare for hearings, and other litigation support
    • Conduct client intakes at LAM’s office, by telephone, and at off-site outreach locations
    • Maintain complete and accurate client files in LAM’s case management system and other databases as needed
    • Address client needs holistically through effective referrals to community partners and government agencies
    • Interpret between Spanish and English as needed
    • Provide administrative support, such as creating and maintaining informational flyers, client files, and data entry
    • Make presentations, attend workshops, and engage in community outreach
    • Make connections with community partners to facilitate clients’ access to these resources
    • Maintain complete and accurate client data for tracking and reporting
    • Record and provide data to support organizational reporting requirements from the Programs Officer and Executive Director
    • Complete additional tasks when required by the Consumer Protection Staff Attorney, Managing Attorney, Programs Officer, and Executive Director


  • • Fully bilingual in English and Spanish, both spoken and written
    • Excellent oral and written communication skills
    • Ability to build consensus and contribute to collaborative environment
    • Ability to work under pressure and meet deadlines
    • Willingness to receive feedback and address areas for improvement
    • Ability to follow instructions and complete tasks in a timely and effective manner
    • Strong interpersonal skills and ability to communicate with clients, attorneys, coworkers, and community partners
    • Strong organizational skills and ability to perform detailed work in a fast-paced environment
    • Ability to multi-task, be proactive, and work independently as well as on a team
    • Excellent computer skills, including data entry and reports, as well as Microsoft Office Suite
    • Strong interest in providing legal services to marginalized & underserved people in Marin
    • Valid driver’s license, reliable transportation, and insurance
    • Knowledge of Marin County’s resources and organizations


This position is full-time and non-exempt with an hourly rate of $31. Overtime hours (beyond 40) are permitted at the discretion of LAM’s Executive Director. Benefits include paid holidays, vacation leave, sick leave, health, dental, and vision insurance, retirement plan participation, and employer contribution to retirement after six months.

How to Apply

Please send a cover letter and resume via email to: careers@legalaidmarin.org. No phone calls, please. Applications submitted without a cover letter will not be considered. Our review of applications will begin immediately and continue until the position is filled. Due to the number of candidates, we will only contact candidates moving forward in the interviewing process.


Legal Aid of Marin is committed to promoting a diverse workplace and strongly encourages women, BIPOC
individuals, LGBTQ community members, veterans, people with disabilities, and individuals from historically
underrepresented groups to apply. We are an equal-opportunity employer and refrain from discrimination
based on race, religion, national origin, ancestry, gender, gender identity or expression, sexual orientation,
citizenship status, military or veteran status, or any other characteristic protected by law.